01 / Case study
cellbot
Software for repair shops, from first enquiry to completed job.
I designed and built cellbot to help repair businesses handle quotes, bookings, customer messages, payments and repair jobs in one place.
Visit cellbot.chat- Year
- 2026
- Role
- Product design · Full-stack engineering
- Current framework
- Next.js 16.2.11
The problem
The problem I focused on.
Many repair shops manage quotes, bookings, messages, payments and job updates across separate tools. That adds admin for staff and makes it harder for customers to know what happens next.
What I built
I brought those steps into one connected platform. It covers the customer journey from choosing a device and getting a price through to booking, payment and the repair ticket used by the shop.
Main areas
The main parts of the work.
- 01Embeddable AI sales and support widget
- 02Real-time repair CRM and ticket pipeline
- 03Multi-tenant pricebook, booking and payment flows
- 04Shopify and standalone customer journeys
- 05Voice, messaging and customer-status experiences
- 06Operational dashboards built for mobile and desktop
Current stack
Next.js 16.2.11React 19.2.4Convex 1.40Tailwind CSS 4.2TypeScript 5.9ClerkStripe