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Case Study

cellbot

AI-powered repair commerce SaaS platform for tech repair shops. Features a real-time CRM with kanban pipeline, AI copilot with voice control, Gemini-powered sales widget with live voice, 30,000+ repair prices across 2,000+ devices, Stripe billing, Shopify app integration, and a 6-layer enterprise pricebook with entitlement gating.

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Next.js 16ConvexOpenAIGeminiStripeClerkTypeScript

AI-augmented development with Claude Code

0K+

Lines of Code

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Tests Written

0+

Features Built

0

Schema Tables

Screenshots

CRM kanban board with repair ticketsShopify app home with subscription plans and statsAnalytics dashboard with conversion funnel and revenue trendsAI Copilot sidebar on a repair ticketPricebook management with device categories and pricingChat widget on a Shopify storefront

The Problem

UK repair shops rely on pen-and-paper or expensive legacy software with no AI capabilities. Customers can't get instant quotes or book repairs online. Shop owners lack CRM, analytics, and workflow automation.

The Solution

An all-in-one SaaS platform with AI-powered chat widget for instant quotes, real-time CRM with kanban pipeline, voice copilot, automated review requests, and a 30,000+ device pricebook — accessible via Shopify app or standalone deployment.

Key Features

AI Copilot

7 tools for real-time repair assistance and ticket management

Gemini Voice Widget

Live voice agent with function calling and Google Search grounding

CRM Kanban Pipeline

Real-time ticket flow across 5 stages with technician assignment

Pricebook Engine

30,000+ repair prices across 2,000+ devices with entitlement gating

Technical Skills

47 technologies

Tech Stack

Next.js 16React 19TypeScriptConvexTailwind CSSClerk AuthStripe BillingVercelApp RouterServer Components

AI & Voice

OpenAI GPT-4oGemini Live APIAI Copilot (7 tools)Voice AssistantGroq Whisper STTFunction CallingKnowledge BaseLead Capture AI

Commerce & Payments

Stripe SubscriptionsShopify App (Billing API)Tiered Pricing (4 plans)Pricebook (30K+ repairs)Multi-tenant BillingTrial Enforcement

CRM & Communications

Ticket Pipeline (Kanban)Social InboxTwilio SMS/VoiceResend EmailPush Notifications (PWA)Customer PortalBooking SystemReview Automation

Security & Infrastructure

Multi-tenant IsolationHMAC Webhooks6-layer Pricebook ProtectionRate Limiting (Upstash)GDPR ComplianceSentry Error TrackingPostHog AnalyticsAzure Monitoring

Testing & Quality

2,500+ Unit Tests500+ E2E Tests (Playwright)k6 Load TestingLighthouse CILangfuse LLM ObservabilityWCAG AccessibilityPromptfoo AI Red-teaming

What I Learned

  • Multi-tenant architecture with row-level security
  • Real-time database design with Convex subscriptions
  • AI function calling and tool orchestration (OpenAI + Gemini)
  • Enterprise billing with Stripe webhooks and subscription lifecycle
  • Shopify App Store submission (GraphQL Admin API, billing integration)

Interested in working together?

07956 147 730

hasaleem723@gmail.com

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